All posts by Alyssa Bettis

Hydrant Flushing

Hydrant Flushing Facts & Frequently Asked Questions
Why does the City perform hydrant flushing?
Hydrant flushing is the quick release of water from fire hydrants. It’s a controlled procedure vital to the general maintenance of the City’s water distribution system. It ensures adequate water flow is available to firefighters, residents, and businesses. It also improves water quality by clearing iron and other mineral deposits from the water mains.
What are the effects of hydrant flushing?
Hydrant flushing helps ensure water quality and helps avoid random bouts of rusty water if high water demand is caused by a significant firefighting effort or water main break.
During the flushing of a hydrant, some customers may notice reduced water pressure and flow.
Why is my water rust/tea-colored from the hydrant flushing? Is the water safe?
Water is safe to use and consume during hydrant flushing. However, it may stain laundry. Sometimes hydrant flushing can make the water temporarily appear rust-colored because the iron and other mineral deposits in the water mains get stirred up. There is no health hazard associated with discolored water.
Does the City test the water regularly? Is the testing done at various sites?
The City of Canal Fulton regularly tests the water leaving the water plant and throughout the water system, following U.S. and Environmental Protection Agency protocols. Many tests are also completed around the clock during the water treatment process.
How come my water is discolored, but my neighbor didn’t notice my discoloration?
Discolored water may enter your plumbing if the water inside a home or business is turned on while hydrant flushing is going on. If neighbors did not use water during the day, they would most likely not notice any discoloration.
My water is discolored. What should I do?
Wait until flushing has subsided in your area, then run a cold water tap until the water runs clear.
Remember, rust-colored water is safe, but it may stain laundry. If this happens, keep clothes wet and treat them with stain remover.
The City offers a stain removal product at no cost to residents at the following facilities:
City Hall Front Reception Desk located at 155 E. Market St.
If you notice the water flushing crew is near your property, refrain from using water, and delay washing clothes as much as possible.
How often is hydrant flushing done?
Hydrant flushing is performed two times a year – once in the spring and once in the fall. The work is generally done between 8:00 a.m. and 4:00 p.m.
Further questions can be answered by calling Public Works at Phone: 330-854-5353


Electric Service in the Canal Fulton community is provided by Ohio Edison, a FirstEnergy Company. For service or billing questions, call 1-800-633-4766 and to report a power outage, call 1-888-LIGHTSS (1-888-544-4877)

Or Online please use the information provided on the FirstEnergy website under Service Requests for any of the following issues:

  • Start or Stop Service
  • Report a Tree Problem
  • Report a Lighting Problem (Street Light Outage)
  • Request Electric Work (Builders and Contractors)



The Public Utilities Commission of Ohio (PUCO) has issued the following memo regarding water supply flushing:

As businesses and buildings reopen under the “Responsible RestartOhio” plan due to the COVID-19 pandemic, that have had little to no water usage, it is important to flush water that has been stagnant. Low water usage can contribute to bacterial growth, including Legionella which can cause a serious type of pneumonia called Legionnaires’ disease. It can also cause other water quality issues with potential health risks due to the build-up of lead and copper in stagnant water that’s been collecting in older pipes and fixtures.

As buildings reopen, it is critical to drain, flush, and if necessary based on a review of building conditions, disinfect the hot and cold-water systems to remove harmful contaminants. Devices that store water, such as drinking water fountains, water heaters, storage tanks, and any droplet or mist-forming devices such as cooling towers, humidifiers, showerheads, and certain medical and manufacturing devices and process equipment should also be flushed and disinfected in accordance with manufacturer’s recommendations or industry best practices.

The Ohio Department of Health and the Ohio Environmental Protection Agency has issued a letter with more information, which you can access HERE, as well as “Guidance for Premise Plumbing Water Service Restoration”, which you can access HERE.

All questions should be directed to the Ohio Department of Health COVID-19 Hotline at 1-833-4-ASK-ODH.Plumbing Water Service RestorationWater Supply Flushing for Reopening of Buildings