Utility Department

Utility Department

Dates Utility Billing Department will be in office to return calls and answer email:

April 6th,2020

April 10th,2020


Click Here to Pay Your Utilities Bill Online
Please note: The City recently changed its utility billing software to MuniLink. To pay online, you will have to create a new account using the CID number located on your monthly bill. Your prior user ID and password will no longer work. Please call 330-854-2044 if you need help setting up your new account.

Property Owner Forms available for download here:


The 2018 Water Quality Report is available for review  here:

2018 Water Quality Report

Stark County Nursing Services Medical Protocol for Elevated Lead in Drinking Water can be read here: Lead Protocol – Page 1 & Lead Protocol – Page 2

City of Canal Fulton Utility Department


Acting under the authority of the City Manager, the Director of Services is the supervising authority for the Street, Utilities and Parks Departments. Overall responsibilities including the construction, improvement, repair and maintenance of streets, sidewalks, alleys, bridges, water mains, pumps, water distribution system, waste water system, storm water management, drains, culverts, watercourses and all public buildings and other public places belonging to the City or dedicated to public use. The goal of this office is to provide public services to residents of the City of Canal Fulton.

Utility Departments

NOTE: For after hour emergencies for water or sewer, please contact the RED Center, 330-854-2211



Canal Fulton City Hall
155 E. Market St., Suite B
Canal Fulton, OH 44614

Phone: 330-854-2044
Hours: 8:00 AM – 4:00 PM, Monday through Friday

Email: billing@cityofcanalfulton-oh.gov

Traci Meredith, Utility Billing Clerk
Phone: 330-854-2044

New Residents: To register for services, please come into the office to fill out an application. You will need to provide your driver’s license.



453 Water St.
Canal Fulton, OH 44614

Phone: 330-854-5353

Email: waterdept@sssnet.com

Hours: 8:00 AM – 4:00 PM, Monday through Friday

Geoff Marchand,  Superintendent
Jeff Boak, Assistant Superintendent
Dave Lukinac, Licensed Operator
Pat Burgert, Licensed Operator



5500 Butterbridge Road N.W.
Canal Fulton, OH 44614

Phone: 330-854-6885

Geoff Marchand,  Superintendent
Robert Earnsberger, Licensed Operator


Utility Department Notice

Automatic Payment Available

You can make your water/sewer bill paying a breeze by joining the City of Canal Fulton’s automatic payment plan. You can have your payment automatically deducted from your checking or savings account each month.

You may pick up the registration form at the Utility Billing Office, 155 E. Market Street, Suite B, Canal Fulton, OH 44614.

Meter Readings

The City reads water meters on a quarterly basis. They are read the first two weeks of the month in March, June, September and December. If the meter reader is unable to read your meter, a postage-paid meter read card is put on your door. It is very important that you take a moment to read your meter and record it on the card and drop it in the mailbox. The card is also for your protection, due to the fact that you may have a leak of which you are unaware.

In the months that actual reads are not done, the bills are estimated. If you would like an actual read every month, you may call in your readings or put the reading on your portion of the bill that is mailed in with your payment. The meter readings would need to be called or mailed into the billing office before the 20th of each month.


Water/sewer bills are due on the 20th of each month.We also accept Visa and Mastercard.