Utility Department

Utility Department


Click Here to Pay Your Utilities Bill Online
Please note: The City recently changed its utility billing software to MuniLink. To pay online, you will have to create a new account using the CID number located on your monthly bill. Your prior user ID and password will no longer work. Please call 330-854-2044 if you need help setting up your new account.

Residential and Commercial Application and Agreement for Service forms

To submit form:

1. SAVE form and EMAIL form to billing@cityofcanalfulton-oh.gov


155 Market Street East Suite B

Canal Fulton, OH 44614

Residential Service Agreement

Commercial Service Agreement

Landlord Form available for download here:

Property Owner Form (Fillable Form)

SAVE form and EMAIL form to billing@cityofcanalfulton-oh.gov

Stark County Nursing Services Medical Protocol for Elevated Lead in Drinking Water can be read here: Lead Protocol – Page 1 & Lead Protocol – Page 2

City of Canal Fulton Utility Department

As of 8/1/2021, the Canal Fulton Utility Department has partnered with BSI Online to better maintain our backflow prevention program. For businesses and residential homes with backflow prevention devices, please refer to the Backflow Prevention Program document located on the right-hand side for information regarding test submissions and any other questions going forward.

2022 Consumer Report

The City Manager and the Utilities Superintendent are responsible for overseeing Canal Fulton’s water and sewer operations. Overall responsibilities include the construction, improvement, repair and maintenance of the water distribution and the sewer systems. In Canal Fulton the water and sewer utilities are a shared responsibility between the property owner and the City. The following diagram outlines those responsibilities:

Utility Contact Information 

NOTE: For after hour emergencies for water or sewer, please contact the RED Center, 330-854-2211


Canal Fulton City Hall
155 E. Market St., Suite B
Canal Fulton, OH 44614

Phone: 330-854-2044
Hours: 8:00 AM – 4:00 PM, Monday through Friday

Email: billing@cityofcanalfulton-oh.gov

Tiffany Taylor, Utility Billing Clerk
Phone: 330-854-2044


453 Water St.
Canal Fulton, OH 44614

Phone: 330-854-5353

Email: waterdept@sssnet.com

Hours: 8:00 AM – 4:00 PM, Monday through Friday

Geoff Marchand,  Superintendent

Pat Burgert , Assistant Superintendent

Dave Lukinac, Licensed Operator



5500 Butterbridge Road N.W.
Canal Fulton, OH 44614

Phone: 330-854-6885

Geoff Marchand,  Superintendent

Pat Burgert , Assistant Superintendent

*Utility Department Notice*

Automatic Payment Available

Water/sewer bills are due on the 20th of each month.

You can make your water/sewer bill paying a breeze by joining the City of Canal Fulton’s automatic payment plan. You can have your payment automatically deducted from your checking or savings account each month. You may pick up the registration form at the main entrance of City Hall, 155 E. Market Street, Canal Fulton, OH 44614.

Meter Readings

The City reads water meters on a quarterly basis. They are read the first two weeks of the month in March, June, September and December. If the meter reader is unable to read your meter, a postage-paid meter read card is put on your door. It is very important that you take a moment to read your meter and record it on the card and drop it in the mailbox. The card is also for your protection, due to the fact that you may have a leak of which you are unaware.

In the months that actual reads are not done, the bills are estimated. If you would like an actual read every month, you may call in your readings or put the reading on your portion of the bill that is mailed in with your payment. The meter readings would need to be called or mailed into the billing office before the 20th of each month.